Note: Custom installation is available for Shopify Plus merchants only.
If you've customized your order confirmation page, our auto-insertion method may not work out-of-the-box. To resolve this, simply add a
<div data-post-purchase-survey></div> tag within your
checkout.liquid template where you'd like the survey to appear. We will look for that element first and insert the form there if it is found, otherwise we will fallback to our default element.
If you have any questions, don't hesitate to chat with us or email us at firstname.lastname@example.org.