If you're using Shopify as a headless ecommerce backend for a custom site build, you'll have to add some information to your custom order confirmation page for the EnquireLabs survey to work correctly.

When our script loads, it inspects the order confirmation page to try and find order information to associate with the survey. First, the script looks for a Shopify.checkout object on `window`. On a regular Shopify order confirmation page, Shopify makes this object available automatically. If the script can't find the `Shopify.checkout` object, it will fall back to using heuristics to try and find an order number on the page, and will use the order number to search for the order information via Shopify's API.

The simplest thing to do is expose a Shopify.checkout object on window so that the Enquire script can find it. It's format is exactly the same as the response body example shown in the Shopify API Documentation. In the example, the response body has an `order` key with the order details. As an example, a script on your page may do something like the following:

window.Shopify = { 
"checkout": {
"id": 1001,
"number": 1001,

Alternatively, you can include an element with the order number with the class .os-order-number. The inner text of this element must have the format Order #XXXXX where XXXXX is the Shopify order number. An example:

<div class="os-order-number"> 
Order #1001

Once you have done the above, you'll also need to add a custom tag with a data attribute where you would like the survey to display. The data attribute is data-post-purchase-survey. As an example:

<div data-post-purchase-survey></div>

When the survey loads, it will be inserted into this element.

Finally, you will need to include the survey script somewhere near the end of your order confirmation page, before the closing body tag. Contact us and we will provide you with your custom script tag.

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